Catering Policies / FAQ

Menu Selection

Menu selections are to be finalized no later than two weeks (14 days) prior to the client’s event date.  Morizawa Sushi & Catering must have time to do so in order to guarantee the best quality and freshest sources available.

Deposits 

Morizawa Sushi & Catering requires a 50% deposit to confirm and reserve the client’s event date. This deposit will go towards the client’s event balance. Full payment of the balance will be due to Morizawa Sushi & Catering two weeks (14 days) prior to the client’s event. 

Guaranteed Minimum Guest Count

Twenty-One (21) days prior to the client’s event, Morizawa Sushi & Catering will need the final number of guaranteed guests to be served. The final guaranteed number will be used to purchase fresh ingredients for kitchen production and planning, arrange for the proper number of event staff, and figure the final balance due to Morizawa Sushi & Catering. Once the client gives Morizawa Sushi & Catering the final guarantee number, the client may only increase the count up to five (5) business days prior to the event. Additional fees will be assessed to accommodate the “last minute” increase in costs to Morizawa Sushi & Catering.

Taxes

Florida State sales tax as required by law is added to all charges. If the client’s organization is tax exempt, the caterer must receive a certificate reflecting the client’s exemption status no later than five (5) business days before the event.  If the caterer does not receive this certificate, the client agrees to pay all taxes associated with the event.

Cancellation & Refunds

If written cancellation of contract occurs more than thirty (30) days before the event date, 50% of the deposit will be returned. If cancellation of an event happens less than thirty (30) days from the scheduled date, no monies will be refunded. If the client cancels and reschedules at the same time for a different date, Morizawa Sushi & Catering will apply 100% of the previous monies collected to the client’s new scheduled event date. 

A 72-hour notice is required for cancellation of small order deliveries under $1,000. All cancellations with less than 72-hour notice will be billed at full price, minus any delivery fees.

Disaster Clause

In case of a hurricane watch or warning posted by the National Hurricane Center, the client must cancel the original event date by four (4) days prior to Noon. In the case of a cancellation no monies will be returned. The client may choose a new, available date within one (1) year of the original date and all monies collected will be transferred to the new scheduled event date. Morizawa Sushi & Catering reserves the right to cancel at any time during a hurricane warning or watch. In that case, the client may still reschedule within one (1) year but no monies will be returned. All monies collected will be applied to the new scheduled event date. The new event date must be set by sixty (60) days after the disaster date.

In the event that Morizawa Sushi & Catering must seek legal remedies to complete execution of this contract, the client agrees to pay all attorney fees for both parties.